Shipping & Returns
Our online tool store is dedicated to ensuring that our valued customers receive their orders in a timely and efficient manner. We offer the following shipping policy:
We offer various shipping methods depending on the location, size, and weight of your order. Our standard shipping option is Fastway . Expedited shipping options are also available for an additional fee.
Shipping costs are determined based on the weight, dimensions, and destination of your order. Shipping options and corresponding costs will be presented to you during the checkout process.
Orders are typically processed within 1-2 business days of receipt. Orders received over the weekend or on holidays will be processed on the next business day.
Standard shipping times range from 3-7 business days, depending on your location. Expedited shipping options are available for faster delivery times. Please note that delivery times may vary due to unforeseen circumstances such as weather conditions or carrier delays.
At this time, we do not offer international shipping. We ship to locations within the Republic & Northern Ireland only.
Tracking Your Order:
Once your order has been shipped, you will receive an email with tracking information. You can also track your order by logging into your account on our website.
If your package is undeliverable and returned to us, we will contact you to determine the best course of action. Additional shipping fees may apply if the package needs to be reshipped.
Damaged or Missing Items:
If your package arrives damaged or with missing items, please contact us within 48 hours of receiving your shipment. We will work with you to resolve the issue and ensure that you receive the correct items as soon as possible.
We believe in providing exceptional customer service and strive to make your shopping experience with us as easy and hassle-free as possible. If you have any questions regarding our shipping policy, please don't hesitate to contact us.